Legis AI, Inc. - Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Legis AI, Inc. ("Legis," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). This policy applies to all information collected through our Services.

2. Information We Collect

Personal Information: This includes your name, email address, phone number, and payment information that you provide when you register and purchase our Services.

Case Information: This includes the sensitive data you enter into our forms to generate documents, such as details related to family law matters, finances, and personal relationships.

Device and Usage Data: We automatically collect information about your device and how you interact with our Services, such as your IP address, browser type, and pages visited, through the use of cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Generate court documents as requested by you.
• Provide, operate, and maintain our Services.
• Process your transactions and provide customer support.
• Analyze usage to improve and enhance the performance of our platform.
• Communicate with you, including sending service updates, security alerts, and promotional messages (which you can opt out of).

4. Sharing Your Information

Your privacy is paramount. We do not sell your personal information. We only share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors who perform services for us, such as payment processing (e.g., Stripe), cloud hosting (e.g., AWS), and analytics.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.

5. Data Storage & Retention

Default Policy: By default, all documents you generate containing sensitive case information are permanently deleted from our systems after your service is marked as complete.

Ongoing Access Plan: If you opt for an Ongoing Access Plan, we will securely store your documents to allow you continued access until you cancel the plan.

Other Retention: We may retain certain information, such as payment records and communication history, for a longer period to comply with legal and regulatory obligations.

6. Your Rights & Choices

We provide you with rights over your personal information, regardless of your location, in line with the strictest privacy standards. You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal limitations.
• Know & Opt-Out (for California & other applicable states): You have the right to know what personal information is collected and the right to opt-out of the "sale" or "sharing" of your personal information (though we do not engage in these practices).
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us via our web form or the contact information below.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website and gather analytics. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our Services may not function properly without them.

8. Security Measures

We implement a variety of security measures, including encryption and access controls, to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Information

For any questions or concerns regarding this Privacy Policy or your data rights, please contact us via our Contact Us page or by email at contact@legislaw.io.